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Credit Cards / Loan Products in India => India Credit Cards / Personal & Business Loans => Topic started by: vyasv1 on February 12, 2012, 04:56:01 PM

Title: Citibank Credit card settlement
Post by: vyasv1 on February 12, 2012, 04:56:01 PM

Hi,
I have a Citibank Credit card. The total outstanding in Rs.77,000/- approx. Would like to get a settlement done on the same. Have spoken to the collections department but they could not help me. Kindly do let me know how do I go about it...

Thanks
Vishal

Title: Re: Citibank Credit card settlement
Post by: cardbhai on February 15, 2012, 08:56:48 AM

You have to Write what did the Collection department said ? If Bank is not co-operating then you can give a final notice to the OMBUDSMAN saying in Good Faith I am trying to settle the loan and your bank has not co-operated. Finally, if they fail you can approach  BCSBI

Kindly Elaborate the case and only then proper directions can be given.
Thanks.

Title: Re: Citibank Credit card settlement
Post by: cris on April 03, 2012, 07:39:51 PM

Hi Vishal,

More or less I am also in the same situation. Took a loan on citi bank credit card in 2009 for 4 years. I was successfully paying the EMI's as mentioned till dec'11. Though I lost job in aug'11 I managed to pay the amount till dec'11 and from Jan'12 I have become defaulter and surprisingly has not contacted me till now however I would like to go for a settlement and negotiate for a final amt. I am guessing my OS might be aroung 1.5lacs...don't know how to proceed and get the settlement.

Can you help me with the process,...I read your post dated feb-2012...hope your are out of all these hassels...kindly help me...