Author Topic: What are Key Issues for POS Infrastructure ?  (Read 97 times)

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What are Key Issues for POS Infrastructure ?
« on: February 09, 2020, 12:32:37 PM »
A few key impediments to build Debit / Credit Card POS infrastructure in India are:

High cost (installation and operations): As per various estimates  the cost of a POS terminal in India ranges from INR8k-12k (including countervailing duties and taxes). In addition, the annual operating cost is INR3k-5k per POS.

Low volumes and higher attrition at merchants: A high 30-40% per year staff attrition rate at merchants makes the capacity building process onerous. Finally, low transaction values and volumes at smaller merchants, especially outside Tier 1 cities, make it unviable for banks to expand their footprint to such segments.