October 19, 2016
The increasing penetration of smartphones and internet availability on these phones coupled with Aadhaar have made onboarding of customers easy for new players and reduced switching cost and transaction time for customers. The stage is, therefore, set for a large scale disruption of the Financial Services industry, both on the liability gathering side (which will largely become cashless) and on the lending side (where loans will become more personalised and smaller).
Analysts are of the view that mobile wallets and payment banks might not be profitable on their own but would be successful as a part of a bigger ecosystem of services and financial services products. In specific, combining mobile wallets / Read more